Operational Excellence is defined as the optimum interaction of operational structures, efficient processes, appropriate methods and tools and, above all, motivated staff.
Our operations practice includes:
Organizational optimization, including focus on:
Production (production footprint, factory development planning)
Procurement and supply chain management
Service
Project management
Quality assurance
Process optimization, including focus on.
End-to-end and sub-processes
Harmonization of organization and processes
Clearly defined responsibilities (who/what/when)
Measurable performance parameters
Methods and tools
Matched to specific requirements
Results oriented
Acceptance
Motivated staff/organization
Clearly defined responsibilities
Transparency of team results
Integrity and continuity of improvements and further development
Targeted coaching
Effective operational set-ups
Organizational concepts for operational functions
Operational concepts optimized for cost and profit (e.g. after-sales service)
Core and support processes
Improvement of process KPIs (e.g. lead times, turnover rates)
Creation of efficient core processes and reduction of process costs (material and resource costs)
Efficiency and cost management
Programs for lowering material, staff and equipment costs
Price and cost management for products / target costing
Procurement programs / supplier management
Typical project outcomes: A Comprehensive Efficiency Improvement Program with implementation plan and road-map
- Area of Expertise: Operational Excellence